Transforming high-volume invoice processing

The challenge

Pelletier Déco Surfaces processes approximately 50,000 supplier and subcontractor invoices every year. Its paper-intensive process required manual scanning, emailing and reprinting, making invoices difficult to track, creating significant administrative work and leaving the company with boxes of paper records.

The solution

Intellera helped Pelletier digitize and automate its invoice management process, creating a centralized environment where invoices in different formats could be captured, found, routed and managed more efficiently. Automated notifications and improved information access simplified approvals while giving teams greater visibility and control.

The impact

50,000 invoices. One streamlined process. Invoice processing and approvals became simpler and faster, information could be traced and corrected more easily, and automated reminders helped keep work moving. Productivity improvements extended across purchasing, invoicing, accounting, reception and contracts, allowing staff previously dedicated to invoice processing to be reassigned to other critical work.

“It provides us with a high level of process automation and productivity gains. It would be unthinkable for us to go back to our old processes.” — Marylee Thibault, CPA, CFO, Pelletier Déco Surfaces

What Intellera delivered

• Invoice Processing Automation

• Information Management

• Document Capture

• Workflow Automation

• Solution Design & Implementation

• Training & Support