Moving from workarounds to flexible workflow automation

The challenge

CMC Electronics had built dozens of electronic forms and workflows within its existing file-sharing environment. While effective for managing files, the platform made business processes difficult to develop and maintain, offered limited visibility and flexibility, and required significant effort from IT.

The solution

Intellera helped CMC transition approximately 30 forms and processes to a dedicated workflow automation platform while preserving historical data and business logic. The new environment provided a better user experience, greater process visibility, flexible dashboards and automated reminders, while making workflows significantly easier for the IT team to develop and manage.

The impact

Simpler for users. Easier for IT. Business users gained greater visibility into completed and pending work, while improved forms and business rules helped virtually eliminate common data-entry errors. For CMC’s development team, building and maintaining workflows became dramatically easier.

What CMC reported

CMC reported significantly easier development, greater transparency and a better overall user experience.

What Intellera delivered

• Workflow Automation

• Forms & Process Migration

• Business Logic Migration

• Process Design

• Solution Implementation

• Training & Support