You are here:   Home  >  Services

Business Process Management Services

Intellera provides a full range of services including consulting, training, and deployment required to ensure smooth and successful implementation of Business Process Management systems in your organization.

• Business Process Consulting

  The initial planning process for any Business Process Management system implementation can be difficult to ignite.  Our clients have found when the initial planning process involves an external company, it is dramatically easier to overcome internal political issues, lack of resources and often leads to a faster commitment from management to the concept of process optimization and improvement.
  
  Studies have shown that companies that follow a methodical  planning process in a way that is tightly coupled with their business goals, managed to reap the desired results in a much faster manner and with a greater return on their investments than companies who have not taken a methodical approach. Our experience shows that the major reason for implementation failure is due to companies being too busy with daily operations. In this case, companies do not have the ability to reassess their business processes against their ever-changing business objectives. They automate processes as an exact replication of the existing process without exploiting the benefits of simple adjustments that achieve performance improvements and higher business agility.
  
  Intellera is called upon by its clients to provide management consulting services that ensure the effective implementation of their Business Process Management initiatives. The team of Intellera consultants assist clients in the following areas:
  
  
  • Business process definition & optimization
  • Current state review and mapping based on objectives
  • User interface and form design
  • Design of effective reporting systems, key performance indicators and dashboards
  • Definition of key integration points
  • Project Management
    
    
    

• Practical Business Process Management Training

  Intellera strongly believes that Business Process Management training is the core foundation for any system implementation.  Intellera has developed methodologies to best equip its clients  to operate in a highly autonomous manner.
  
  Intellera's training programs are 100% personalized for the company and people being trained. We do not offer standard "class-room" training because it does not cater to the individual needs of the users. We empower our clients to take full advantage of their business process management system implementation by developing thorough training programs tailored for each client’s needs.
  
  Intellera's trainers have experience in project management and thus understand not only what buttons to press, but more importantly, they understand business and what it takes to successfully implement a system.
  
  
  
  
  

• BPM Deployment

  Initial BPM Implementation
  
  Intellera's implementation team can assist you in the preparation, installation and optimization of the selected Business Process Management solution. Leveraging today's advanced technology, Intellera performs most implementation services remotely and is thus able to maintain a highly cost-effective installation process.
  
  Intellera's approach to system implementation is guided by the client requirements, installation procedures and conventions and most of all, providing our clients with quick and complete control over the solution.
  
  
  BPM Product Customization
  
  Our experienced technical team can assist you throughout the product configuration in the following situations:
  
  
  • Our client faces time constraints and there are insufficient professional resources to meet deadlines
  • Intellera believes that the complexity of the project requires an involvement of a highly-experienced technical professional in order to avoid pitfalls and lengthy implementation
  • Intellera has already developed a similar solution (i.e., CEVA – Content-Enabled Vertical Application) and it requires only small adjustments to be adapted for the specific client.