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Frequently Asked Questions

FORMS

• Can paper forms be converted into eForms?
  Yes. Simply scan your paper forms and convert them into PDF files.
  
  
• What can I do with PDF eForms?
  Adobe Acrobat 5 allows you to create powerful eforms without programming with standard features such as text boxes, list boxes, formated fields, radio buttons, etc. By adding a few lines of Javascript code you can build more sophisticated eForms and manage the behavior of fields depending on the current action and the profile of the user (mandatory fields, capture controls, hide or display fields, etc).
  
  
• Can a process contain more than one PDF eform?
  Yes, a process can contain several PDF eforms. The eforms can share, or not, some common data according to the process definition.
  
  
• Which digital file formats are compatible with WorkflowGen?
  All MS Office formats, including Word, Excel and PowerPoint, as well as most recent software featuring PDF conversion.
  
  
• Can HTML forms be generated ?
  Yes. The WorkflowGen development kit provides for HTML formatting in data entry.
  
  
  
  

INTERFACES

• Can the data from an eForm be exported to another ERP-type application, or database, etc?
  Yes. The WorkflowGen development kit allows users to develop connectors for data exchange with third-party applications.
  
  
• Can data from an external application, such as a database, or an ERP program, be exported to an eForm?
  Yes. The WorkflowGen development kit allows users to develop connectors for data exchange with third-party applications.
  
  
• Can an existing directory be used (Exchange, Active Directory, database) to manage WorkflowGen users?
  Yes. The development of connectors allows information on individual users and groups to be collated from an existing application.
  
  
  

ELECTRONIC SIGNATURE

• Does the electronic signature have legal recognition?
  Yes. The electronic signature now enjoys legal recognition.
  The e-signature technology used in PDF forms is compliant with official regulations.
  
  
• Is Adobe Approval required on each PC?
  No. Adobe Approval is only required by those using the electronic signature in PDF forms.
  
  
  

PLATFORMS

• Will WorkflowGen work on Linux, Unix or Domino servers?
  No. WorkflowGen is currently compatible with Windows NT or 2000 servers only.
  
  
• Can WorkflowGen be made available to users of Internet and/or Extranet sites?
  Yes. WorkflowGen can be used on all Extranet and Internet sites, by defining the user authentication system as appropriate.
  
  
  
  

SECURITY

• Does WorkflowGen provide secure access to processing?
  Yes. All users are authenticated and each one accesses the features and processes corresponding to his/her profile. In addition, WorkflowGen can be accessed and used on an SSL site (encrypted link between user and server).
  
  
• Can an existing security management system be used to manage access to WorkflowGen?
  Yes. An existing system can be used as a basis, without the need to develop a new solution.
  
  
  

BUSINESS PROCESS MANAGEMENT

• Is WorkflowGen compatible with BPM standards?
  WorkflowGen is based on industry-standard design parameters as set by organizations like the WFMC (Workflow Management Coalition) and the BPMI (Business Process Management Initiative).

COMPLEMENTARY APPS

• When should I use the Development Kit ?
  The development kit provides you with all the tools necessary (documentation & examples) to design and implement your own WorkflowGen workflow engine based applications.
  
  The development kit allows you to integrate new or existing applications and/or databases into a given workflow.
  You can assign an action to a person as a function of his/her role in relation to the applicant. For example: you can assign the validation of an application for leave to the applicant’s supervisor as a function of his/her department or management. The development kit also allows you to import data from existing directories and/or databases.
  
  More examples of development:
  • HTML forms
  • web applications
  • database queries
  • database updates
    

There is a also a specific development kit available for directory connectors.


• What is PDF-2-DB ?
  This application allows the content of a PDF form to be extracted and imported into one or more databases using SQL queries.
  
  For example: at the end of a leave application workflow, there may be an action which will call upon the application PDF-2-DB to update an HR database.
  
  
• Is it possible to attach a file to a process ?
  Yes with DOC-UPLOAD.
  This application allows various downloaded attachments to be associated to a process.
  
  
• Is it possible to validate a file attach to a process ?
  Yes with DOC-APPROVAL
  This application allows you to implement a process integrating a validation circuit for a downloaded document.
  
  
  
  

BUYING WorkflowGen

• What is the licensing model?
  The server based license enables you to create as many processes as you want for an unlimited number of user.
  
  
• How long does it take to implement WorkflowGen?
  Have your first processes running within 3 days.
  The installation of the solution can be done remotely on your server and takes about 1 hour. The administrators and the managers of processes (business people who define the processes and create eForms) are trained over two days.
  After the training they are entirely autonomous and can implement the processes with no technical skills required.
  
  
• Is there online resources like a Knowledge Base for the users of WorkflowGen?
  Yes.
  All the customers have access to the WorkflowGen Club private site.
  WorkflowGen Club is a very comprehensive resource center with tutorials, case studies, technical articles, training material, best pratices and more.
  

If you have further questions about WorkflowGen, please click here to view the WorkflowGen FAQ. Otherwise, please click here to contact us.